What if we arrive before check-in at 4:00 PM?
If you should arrive early (prior to 4:00 PM check-in), we are happy to store your luggage and we have changing rooms with lockers and showers. Check-out time is 10:00 AM. If your flight is later, you are welcome to continue using accommodations at the resort, including the changing rooms for your convenience.
How will we know where everything is at the resort?
We will provide a map for you during check-in, showing the various buildings and other resort attractions.
Can we have daily housekeeping service?
If you would like daily housekeeping services, there is a $50.00 fee for two bedroom units, $45.00 for one bedroom units, and $32.00 for studio units. Please let the front desk know if you would like additional services.
Is there food and beverage service at the resort?
Food and beverage services are provided on a limited basis. We have a small cafe' and Tiki Hut Bar. Amenities and venues include local restaurants and other activities in the area.
What if we run out of towels?
We do provide a daily even towel exchange - i.e. bring two towels and get two clean towels at the front desk 24 hours per day, 7 days per week.
How will we know what activities are happening at the resort?
A schedule of activities is provided for each guest upon arrival. Also, every Monday at 10:00 AM we host a welcome reception to announce the week's activities and information on signing up for tours, etc. We have weekly giveaways that can be redeemed at the resort or other local attractions.
How do we get our questions answered after we check-in?
After you check-in, please call our Pride Person at ext. 588 with any questions or concerns.
How can I arrange to play tennis?
For those of you who are tennis enthusiasts, we have three clay tennis courts located one block from the resort. Ask an employee at the front desk for detailed directions. We offer court reservation times, and a very social "rack system" that allows all visitors to show up and play.
Are there neat things that we can do at the beach?
Yes. Want to go on a banana boat ride? We have it all - jet skis / waverunner rentals and catamarans are available. Want to relax with an umbrella and private bench? You've got it! Just check with the front desk for availability. All are available for a nominal charge.
How many swimming pools do you have at the resort?
The resort has four swimming pools (three are heated), two outdoor spas, and plenty of lounge chairs for relaxing and catching a few rays!
Will our room have a DVD player?
All of our units include televisions, DVD players, stereo units and air conditioning.
How about babysitting and tours, etc.?
For any other services such as babysitting, tours or other special requests, please see our concierge - located next to the front desk in the lobby.
Feel free to contact us with additional questions that you may have. We look forward to making your stay with us a relaxing and enjoyable experience. If you have any problems while staying at our resort, please let us know immediately so that we can do everything possible to accommodate you.
Frequently Asked Questions
