Frequently Asked Questions
Please contact the Title Department in Orlando at 800-251-8736 (select option 2, then option 3). For fixed week owners, please contact our Owner Services Department at 954-590-2185.
If you should arrive early (prior to 4:00 PM check-in), we are happy to store your luggage and we have changing rooms with showers. Check-out time is 10:00 AM. If your flight is later, you are welcome to continue using accommodations at the resort, including the changing rooms for your convenience.
We will provide a map for you during check-in, showing the various buildings and other resort amenities.
If you would like daily housekeeping services, there is a $125.00 fee for two bedroom units, $100.00 for one bedroom units, and $90.00 for studio units. Please let the front desk know if you would like additional services.
Food and beverage services are provided on a limited basis. We have a small cafe’ and Wild Iguanas Tiki Bar. Amenities and venues include local restaurants and other activities in the area.
A schedule of activities is provided for each guest upon arrival. Also, every Monday at 10:00 AM we host a welcome reception to announce the week’s activities and information on signing up for tours, etc. We have weekly giveaways that can be redeemed at the resort or other local attractions.
After you check-in, please call our Guest Services Associate at ext. 0 with any questions or concerns.
For those of you who are tennis enthusiasts, we have three clay tennis courts located one block from the resort. Ask an employee at the front desk for detailed directions.
Of course. Want to go on a banana boat ride? Or have you been itching to catch some waves on a jet ski rental? Maybe you’re ready to just relax with an umbrella and private bench. We’ve got you covered. Just check with the front desk and we’ll be happy to assist you. And beyond the resort, Pompano Beach has a variety of fun activities for the whole family to enjoy.
The resort has four swimming pools (three are heated), two outdoor spas, and plenty of lounge chairs for relaxing and catching a few rays!
All of our units include televisions, DVD players, stereo units and air conditioning.
For any other services such as babysitting, tours, or other special requests, please see our concierge – located next to the front desk in the lobby.
Please take notice that, if you fail to make timely payments of any timeshare plan common expenses, ad valorem taxes, or special assessments, an assessment lien against your timeshare interest may be foreclosed in accordance with a judicial foreclosure procedure or a trustee foreclosure procedure, either of which may result in the loss of your timeshare interest. If the Association initiates a trustee foreclosure procedure under §721.855 of the Florida Statutes, you shall have the option to object pursuant to Florida law, and, in such event, the Association may thereafter proceed only by filing a judicial foreclosure action.
Visit our News page to read “Things you should know” about Sea Gardens.
The only way you can bank your week for the following year is to pay the maintenance fee for the following year in advance. You must also bank your week 13 months in advance. You can contact Owner Services at 954-590-2185 and they can take your payment by phone.
Feel free to contact us at 954-943-6200 with additional questions that you may have. We look forward to making your stay with us a relaxing and enjoyable experience. If you have any problems while staying at our resort, please let us know immediately so that we can do everything possible to accommodate you.